Learning is a relatively permanent change in behaviour caused by experience (Solomon, Michael, et al, 2019). Schools for example are institutions set up specifically to teach students certain things in order for them to become more knowledgeable. However, we can even learn even when we are not trying, for example consumers recognise many brand names in this world wether they use them or not. This casual, unintentional acquisition of knowledge is known as incidental learning.
Learning since the beginning of its conception is an ongoing process in that our knowledge about the world and the things in it are always being revised via exposure to new stimuli (Solomon, Michael, et al, 2019). The concept of learning itself covers a lot of ground, wether it be recall of stimuli or a complex string of cognitive operations. Phycologists today have come up with different theories of how these types of learning processes work called “learning theories”. Adidas as a brand have designed products and imaged themselves in accordance with these theories in order to maximise their brand reach.

One major learning theory Adidas has coupled their operations with is the “classical conditioning theory”. This theory involves pairing a a stimulus with another in order to over time gain the response from the first stimulus as a result of the second stimulus (Solomon, Michael, et al, 2019). The 1st instance of this type of learning became evident after salivation of a dog was able to be coupled with a neutral stimulus of a bell ringing even though naturally this stimulus would not cause such a reaction. This was achieved by exposing the bell with the stimulus of meat powder, which led the dog to overtime couple the bell as a sign of the meat powder and therefore create the drueling of the dog (Mcloud, S, (2018).

Adidas has used this research and have through their marketing implemented classical conditioning on its consumer base as well as the general public. Constant advertisement of Adidas’ active wear for example is coupled with athlete celebrity endorsement. The excitement and image of success of the celebrity consumers have when they see them is over time transferred to the products they are endorsing and thus classical conditioning occurs. Repetition is key for this to be efficient as possible as it is more likely to occur after the two different stimuli have been coupled with each other a number of times (Solomon, Michael, et al, 2019).

“Instrumental Conditioning” is also another major type of learning Adidas revolves their marketing around in order to increase their brand reach. This type of learning involves the learning of the consumer to act certain ways in order to produce positive outcomes and avoid negative ones (Solomon, Michael, et al, 2019). This can be as simple as a child learning not to touch the stove when it is on as it will burn their hand, or a puppy learning that lying in the rain will make it wet and cold over time. However it is the complex examples of this type of learning that Adidas use to increase their brand’s effectiveness. Thank you emails after purchasing an Adidas product online for example are a basic way to create a positive reaction from the consumer and thus issue them a reason to do so again as the email makes them feel valuable. This type of learning is taken further with Adidas’ use of gift cards, discounts and rewards to loyal customers. These reward programmes create benefits and rewards for consumers which is a positive outcome and promotes a reason to continue in investing with Adidas.

References
Mcloud, S, (2018), “Classical Conditioning”, Simply Psychology
Solomon, Michael., Russell-Bennett, R. and Previte, J. (2019) Consumer Behaviour, Australian Edition, 4th Ed., Pearson
Author Unknown, (2011), “Instrumental Conditioning, Eastern Washington University, Accessed 20/5/19, URL: https://sites.ewu.edu/cedp324-sain/2011/10/19/instrumental-conditioning/






